Here you fill in details of timings when they could call you, what if I as a customer told you to drop in any time of the day… you give me the customer no choice in that, again a case of dumb design…
Now here’s the best part 🙂
You’re asked to provide a user id and password… and you realise shortly that you can enter only 8 characters, so I promptly filled in a smaller userid and guess what I get a messagebox saying please fill in between 6 to 8 characters only …………….. now what the hell were they thinking …
I’m convinced this particular page was designed by a person who decided that he’s going to frustrate end users. Hence my personal award to this site for the most useless UI 🙂 Congratualtions ICICI Direct for frustrating me even before I became a client of yours.
For the enjoyment of all my readers please find attached a screen shot of the offensive dialog box asking me to enter a user id between 6 to 8 characters only.
My serious advice to this company would be to read the classic book on UI and interface design called "The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)" It’s available on Amazon for approximately 10 bucks, I would willing gift a few copies to this company for free.